Current
Head/Senior Lecturer, Department of Information Systems – Makerere University Business School, Uganda.
Role: Provide academic leadership, training and guidance for staff and students
• The department was new and I was tasked to oversee its growth in terms of staffing, strategic direction, curriculum growth and student support.
• I undertook the mantle to drive the department to its place among other academic units in terms of academic programmes, staffing and curriculum development, and overall visibility of the department and institution
• I led a team of dedicated academicians to develop curriculum, develop support systems and structure for staff and students, conducted team building activities, established welfare systems, research-based teaching, timely assessments and use of learning management systems.
• By end of academic year 2021/2023, the department had developed 2 new academic programmes, won 3 research grants, reduced students’ complaints by 70%, and created a real time system to address student complaints.
• Reengineered business processes for the entire MUBS through the digitization team and developed workflow management systems to automate and track business. Through this effort, a 50% process turn around has been achieved. team to review MUBS business.
• The use of learning management system has reduced marking time by 60% and so staff have time reservations to deal with other matters.
2019 – 2020
IT Manager – Inclusive Care Support Ltd, London UK
Responsibilities:
• Enhancing and optimizing the use of data across the IT landscape.
• Driving a better understanding of the value of data with stakeholders and users and contribute to improvements in data management and data quality.
• Identify improvement opportunities by understanding specific business area’s value drivers and help recommend value-driven solutions to key stakeholders.
• Establish and maintain clear data governance across the organization and drive best practice.
• Work with a highly skilled team to deliver both business process and technology enabled business change.
• Establish IT user policies and gather user needs for IT service requests.
• Review and recommend IT equipment, software and services.
2017- 2018
Researcher – Research and Innovations.
GK Software Inc, Shoeneck – Germany
GK Software Inc is a leading European supermarket and shopping software developer with branches in USA, South Africa and across Europe.
• By 2018, the European General Data Protection Regulation (GDPR) was revised which rendered software systems, products and services non-compliant.
• Worked with a team to deliver technology enabled business change driven by the need to make of processes, products and services GDPR compliant.
• Worked with business stakeholders, software development teams to assess, shape and deliver tactical and strategic developments driving business change that drove the company software systems, products and services to compliancy with the data protection law. This was in addition to innovations that led to development of new solutions such as 3D virtual shopping systems.
• By end of 2018, 98% the company’s omni channels software systems, products and services were GDPR compliant.
2009 – 2015
Manager e-learning – MUBS
• MUBS was struggling with learning spaces, failure to track and monitor teaching and learning. Moreover, the school lacked alternative teaching modes that would enable lecturers teach common course units at all study center at the same time.
• I undertook the task of developing an e-learning management system to create virtual learning spaces and enable real time online teaching and learning.
• I initiated and designed the e-learning management system based on Moodle, integrated virtual classroom tools that included Webex, big blue button and zoom which enabled one lecturer to teach across center. I also built human capacity by training staff and students, and a technical workforce for supporting end users. For sustainability, academic staff were recommended, trained and equipped with knowledge and skills for creating and managing open learning materials.
• Nearly 50% of the learning course were transformed into online, created digital content for the online courses, supported 90% of staff and students with training in using learning management systems to teach and learn. The skills enable staff and students to conveniently adapt to online learning during the Covid 19 period.
04/2018 – 09/2018
Researcher – Shanghai Second Polytechnic University – China
Working on EU Research project implementation
Responsibilities:
• Manage project execution by organising people and meetings.
• Demonstrating and disseminating research milestones.
• Coordinating project activities among collaborating universities in China, Germany, Italy and UK.
• Presenting findings to stakeholders.
