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      Department of Applied Computing & IT

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      Department of Applied Computing & IT

      Our mandate is to positively contribute to the strategic intent of Makerere University Business School, by being the leading academic unit in ICT-related research, enable the future of our students, support the growth of an ICT-enabled Business ecosystem and engender the creation and application of cutting-edge technologies that have become the anchor of business operations in the region and the globe. As an academic unit in Makerere University Business School, we promote quality teaching and lecturing, relevant academic research, academic leadership and publication among staff, integrity and the highest level of ethics in the learning and assessment process.

      Our Vision

      To be a benchmark of up-to-date ICT skills and knowledge in Eastern Africa

      Our Mission

      “To enable the future of clients through creation and provision of knowledge.”

      Message from the Applied Computing and IT HOD

      Dear Students and Colleagues,

      Greetings from the Department of Applied Computing and Information Technology! The Department of Applied Computing & Information Technology is an academic unit under the Faculty of Computing and Informatics of Makerere University Business School. The department evolved from the original Department of Business Computing as the mother department of the Computing Faculty. Applied Computing and IT, as the name espouses, exists to support the application of Information and Communication Technologies in Business Operations. The department undertakes academic research,teaching, and consultancy in the areas of Information Technology, Information Systems, Applied Computing, Business Information Systems, ICT for Development, and ICT in relation to Sustainable Development Goals, among other spheres of study.

      As we continue to navigate an ever-evolving digital landscape, I am proud of the strides we are making in advancing technological skills, innovation, and practical problem-solving across all our programs. Our department remains committed to excellence in teaching, research, and industry collaboration.

      To our students, I encourage you to stay curious, embrace challenges, and take full advantage of the learning opportunities available. The skills you acquire here will empower you to become impactful professionals and innovators in the tech world.

      To our staff, thank you for your continued dedication and hard work in shaping future leaders in computing and IT. Your contributions are the cornerstone of our department’s success.

      Let us continue working together to create a dynamic, inclusive, and forward-thinking learning environment that prepares our community for tomorrow’s challenges. Warm regards,

      Programmes

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      Staff Members

      Publications

      1. Omari K. Mbura and Sumaya M. Kagoya (2024). Consumer market segmentation adoption and its influence on the performance of Tanzania’s banking industry. ORSEA Journal. 14(2), 111-131, https://doi.org/10.56279/orseaj.v14i2.7
      2. Edward Miiro and Ismael Kato. (2024). A machine-learning based IoT smart home system to detect and reduce urban insecurity in Uganda: a case of Kampala Metropolitan Area. Conference Proceedings of the 2024 International Conference on Artificial Intelligence, Big Data and Data Communication Systems (icABCD). IEEE Xplore. DOI:10.1109.ICABCD62167.2024.10645228
      3. Samali Violet Mlay, Sonny Juma Nyeko, Robert Kyeyune (2024). Societal Structure and Organizational Structure as Predictors of Information and Communication Technology Users’ Beliefs About the Environment. ORSEA Journal, 14(1). https://doi.org/10.56279/orseaj.v14i1.1
      4. Mahadih Kyambade, Rehema Kagere, Afulah Namatovu, Abdul Male Ssentumbwe, Monica Tushabe & Sheilla Oyella (2024). Technological Innovation and Commercial Banks’ Financial Performance: A Mediation Analysis of Risk Management Practices. SEISENSE Business Review, 4 (1) (2024), 98-117. DOI: https://doi.org/10.33215/bb6wrs68
      5. Rehema Baguma, Hajarah Namuwaya, Joyce Nakatumba-Nabende, Qazi Mamunur Rashid. (2024). Examining potential harms of large language models (LLMS) in Africa. In: Tchakounte, F., Atemkeng M., Rajagopalan, R.P. (eds) Safe, Secure, Ethical, Responsible Technologies and Emerging Applications. SAFER-TEA 2023. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, Vol 566, Springer, Cham. https://doi.org/10.1007/978-3-031-56396-6-1
      6. Mahadih Kyambade, Joshua Mugambwa, Regis Namuddu, Afulah Namatovu, and Godwin Kwemarira. (2024). Staff Commitment in Ugandan Public Universities: Does Servant Leadership Matter? SEISENSE Business Review, 4(1) (2024): 29-43. DOI: https://doi.org/10.33215/6h3x1822
      7. Mahadih Kyambade, Regis Namuddu, Joshua Mugambwa and Afulah Namatovu. (2024). Psychological Safety and Innovative Work Behavior: Does Socially Responsible Leadership Matter? SEISENSE Business Review, 4(1) (2024): 1-13. DOI: https://doi.org/10.33215/6gahb262.
      8. Mahadih Kyambade, Afulah Namatovu, Joshua Mugambwa, Regis Namuddu, and Bridget Namubiru. (2024). Socially Responsible Leadership and Job Engagement in University Context: Mediation of Psychological Safety. SEISENSE Journal of Management, 7 (1) (2024): 51-66. DOI: https://doi.org/10.33215/61rnkr91
      9. Mahadih Kyambade, Joshua Mugambwa, Regis Namuddu & Afulah Namatovu (02 Feb 2024): Socially responsible leadership and employee’s work passion in public universities in Uganda: the mediating effect of psychological safety. International Journal of Leadership in Education, DOI: 10.1080/13603124.2024.2312976
      10. Mahadih Kyambade, Joshua Mugambwa, Gideon Nkuruzinza, Regis Namuddu, and Afulah Namatovu. (2024). Servant leadership style and socially responsible leadership in university context: moderation of promoting sense of community. International Journal of Educational Management. Emerald Publishing Limited. DOI 10:1108/IJEM-12-2023-0629
      11. Kasule Abdal, Balunywa Ali, Mutebi Bashir, Makubuya Rogers and Kyeyune Robert (2024). Readiness of graduates from Uganda Higher Education Institutions of Learning for work in the fourth Industrial Revolution. The Uganda Higher Education Review, 11(2), 69-81.
      12. Sonny Juma Nyeko, Samali Violet Mlay, Abdallah Ibrahim Nyero, Joseph Odiya and Cosmas Ogen. (2023). Waste Electrical and Electronic Equipment Collection: Challenges and Opportunities in a Developing Country Perspective. Business Management Review, 26(2), 1-19. https://doi.org/10.56279/bmrj.v26i2.1
      13. Sarah Watera, Samali V. Mlay, Noah Mwelu, Joseph M. Ntayi, Moses Muhwezi. (2023). Uganda’s Antiretroviral Distribution: Sourcing Flexibility Mediates Information Technology Integration and Supply Chain Agility, International Journal of Procurement Management, 18(4):1, 470-488, DOI: 10.1504/IJPM.2022.10049594, file:///C:/Users/hp%20i5/Downloads/2023_IJPM-96615_Final% 20Published%20 Version.pdf
      14. Kagoya, S. M., & Mushi, A. R. (2023). The Application of Operations Research Information System Tools in Hospital Operations Management in Developing Nations: A Systematic Literature Review. University of Dar es Salaam Library Journal, 18(1), 134-151.
      15. Mahadih Kyambade, Abdul Male Ssentumbwe, and Afulah Namatovu (2023). Adoption Theories for Internet Banking in Uganda. Advances in Research, 24(6), 136-145, 2023. DOI: 10.9734/AIR/2023/v24i6994
      16. Robinah Nabafu, Musa B. Moya, Alain V.N. Isoh, Geoffrey M. Kituyi, Oneurine Ngwa. (2023). Towards use of capability, opportunity and motivation model in predicting Uganda citizen’s behaviour towards engagement in policy formulation through E-Participation. The African Review, 1-25, ISSN: 0856-0056 (print), 1821-889X (online)
      17. Sonny Juma Nyeko, Samali Violet Mlay, Bosco Amerit, Boniface Abima, Judith Among, Abdallah Ibrahim Nyero, Joseph Odiya and Cosmas Ogen. (2023). The impact of electronic-electrical waste on human health and environment: A systematic literature review. Journal of Engineering and Technology Research, 15 (1), 1-16. DOI https://doi.org/10.5897/JETR2021.0726
      18. Bada, J.K., Abima, B., Asianzu, E., Miiro, M.K., & Nakawoya, F. (2023). Integrating digital games for teenage mental health education in classroom teaching. International Journal of Education and Development using Information and Communication Technology (IJEDICT), 2023, vol. 19, issue 3, pp. 279-301.
      19. Bada, J.K., Atcero, M., Dopia, B.A., Ayikoru, M., Asianzu, E., & Abima, B. (2023). Applying ADDIE Model to Develop Multimedia Lessons for Adolescent Reproductive Health Education in Uganda. University of Dar es Salaam Library Journal. Vol. 18, No 2 (2023), pp. 82-97. ISSN: 1818. https://dx.doi.org/10.4314/udslj.v18i2.7
      20. Robinah Nabafu, Alain Vilard Ndi Isoh, Geoffrey Mayoka Kituyi, Musa Bukoma Moya, Oneurine Ngwa and Victor Mbarika (2022). Motivation, opportunity and risk-taking propensity influence on LCIs’ policy formulation ability and engagement behaviour: extension of the MOA Model. University of Dar-es-Salaam Journal. 17(2), 148-170. ISSN: 0856-1818.
      21. Sonny J. Nyeko & Sumaya M. Kagoya, (2022). An assessment of electronic waste knowledge, attitude, intentions and risk perception of sustainable electronic waste management from a developing country perspective. Business Management Review, 25(2), 95-111, journals.udsm.ac.tz/index.php/bmr
      22. Sumaya M. Kagoya & Kezia H. Mkwizu (2022). Determinants of youths’ intention to shop online: study of Uganda and Rwanda. University of Dar es Salaam Library Journal. 17(2), 131-147. ISSN: 0856-1818
      23. Kasule Abdal, Mutebi Bashir & Ssentumbwe Abdallah Male. (2022). A bibliometric analysis of health and medicine research in Uganda. Annals of Health Research. 8 (3), 192-204, doi: 10.30442/ahr.0803-03-170
      24. Kagoya Sumaya M., & Mkwizu Kezia H. (2022). E-logistic Practices and Health Care Supply Chain Management for Public Referral Hospitals in Uganda. University of Dar es Salaam Library Journal, 17(1), 72-90, ISSN: 0856-1818
      25. Uzoka Faith-Michael, Mugisha Gift, Attai Kingsley, Boluwaji A. Akinnuwesi, Samali V. Mlay, et al. (2022). Tackling Occupational and Nosocomial Infection using Vitex-Medical Assistant Tool. IST-Africa 2022 Conference Proceedings. Miriam Cunningham and Paul Cunningham (Eds). IST-Africa Institute and IIMC, 2022. ISBN: 978-1-905824-68-7
      26. Sonny Juma Nyeko, Samali Mlay, Judith Among & Abdallah Ibrahim Nyero (2022). Towards a sustainable electronic waste management in Uganda: A stakeholder perspective. African Journal of Environmental Science and Technology, 16 (6), 238-251. DOI: 10.5897/AJEST2021.3088. Article Number C831FE769305, ISSN 1996-0786
      27. Kagoya Sumaya M., Tinali Gerald, Z. P., & Caine Jamie. (2022). A multi-group analysis of salient determinants of E-Government implementation success in developing countries: A case of Uganda and Tanzania. University of Dar-es-Salaam Library Journal, 16(2), 119-138, ISSN: 0856-1818S
      28. Sonny Juma Nyeko, Samali Mlay, Bosco Amerit, & Abdallah Ibrahim Nyero (2021). Drivers and inhibitors of sustainable electronic waste collection and disposal behavioural intentions in a developing country. ORSEA Journal, Vol. 11(2). Accessed on https://journals.udsm.ac.tz/index.php/orsea/issue/view/528/showToc
      29. Robinah Nabafu, Johnson Ssekakubo, Catherine Nyesiga, Zuhrah Nantege (2021). Citizen engagement in policy formulation through E-participation: A case of academic staff of Makerere University. ORSEA Journal, Vol. 11(2). Accessed on https://journals.udsm.ac.tz/index.php/orsea/issue/view/528/showToc
      30. Mbura Omari K., & Kagoya Sumaya M. (2021). Effects of advertisement on consumers’ buying behavior of real estates in Tanzania: Insight from the National Housing Corporation. Tanzania Economic Review, Mbura Omari K., & Kagoya Sumaya M. (2021). 11(1), 137-155
      31. Kagoya Sumaya M. & Mbamba O.L. Ulingeta. (2021). User Participation Approach to Key Attributes of E-Government Implementation in Developing Countries: A Case of Tanzania. Business Management Review, 24(1), 87-107
      32. Kyeyune Robert, Ssembatya Vincent, Miiro Edward, Kasule Abdal, Samali V. Mlay, Walugembe John Baptist, Joyce Adikin. (2021). Movement Permit & Tracking System (MPTS), International Journal of Engineering Research and Technology (IJERT), 10 (01)
      33. Mbura Omari K., & Kagoya Sumaya M. (2021). Salient attributes to employee compliance with mobile operation ethics in Tanzania, A case of Vodacom Tanzania PLC. University of Dar-es-Salaam Library Journal. 15(1), 67-86
      34. Kato Ismael, Mlay V. Samali, Nantege Zuhra, Miwanda Albert & Naluwooza Ruqqaia. (2021). Mobile Technologies, Digital Financing and Access to Solar Energy in Uganda. International Journal of Technology and Management (IJTOM), 5(II), pp 1-23
      35. Abima Bonface, Engotoit Bernard, Kituyi G. Mayoka, Kyeyune Robert, & Koyola Michael. (2021). Relevant local content, Social influence, Digital literacy and attitude toward use of digital technologies by women in Uganda. Gender, Technology and Development, © Asian Institute of Technology. Routeledge, Taylor and Francis Group. https://doi.org/10.1080/09718524.2020.1830337
      36. Kagoya Sumaya M., & Mbamba O. Ulingeta. (2020). Moderating effects of top management support on key attributes to e-Government implementation success in developing countries: a case of Ugandan Ministries. ORSEA Journal, 10(2), 33-51
      37. Kagoya Sumaya M., & Mbura Omari K. (2020). Social media effectiveness on youth purchasing behaviour of soft drinks in Tanzania: a study of University of Dar es Salaam students. University of Dar es Salaam Library Journal, 15(2), pp 100-120, ISSN: 0856-1818
      38. Kagoya Sumaya M., & Mbamba O. Ulingeta. (2020). The influence of user participation attributes on e-government implementation success in developing countries: a case of Uganda. University of Dar es Salaam Library Journal, 15(2), pp 3-20, ISSN: 0856-1818
      39. Kagoya, S. M., & Gilbert, M. (2020). An E-government Readiness Assessment Framework for Ugandan Ministries. ORSEA Journal, 10(1).
      40. Kagoya, M. S. (2020) Tourism Innovations in Developing Economies. Is It Top Leadership and Management Support or embracing ICTs to Boost the Tourism Industry in Uganda? Role Model, Personal Perspective. ATLAS Tourism and Leisure Review, 2020(1), ISSN 2468–6719, pp 53-62.
      41. Kagoya, M. S. and Mkwizu, H, K. (2020). ICT Usage in Panelist Sessions to Enhance Completion of PhD Studies in Public Universities – Study of Uganda and Tanzania. ATLAS Tourism and Leisure Review, 2020(1), ISSN 2468–6719, pp 63-73.
      42. Kassim Mukuuma, Kyeyune Robert, Mwase Ali and Engotoit Benard (2020). Examining the influence of e-banking security on customer satisfaction in Uganda; a case of Ugandan Commercial Banks. ICTACT Journal on Management Studies. 6(2), 1225-1232
      43. Asianzu E. (2019). Improving E-Consultation through Digital Crowdsourcing In Uganda: A Quantitative Survey. 18th International Conference on WWW/Internet 2019. Pg 191-195. DOI: 33965/icwi2019_201913D028, ISBN: 978-989-8533-94-4 http://www.iadisportal.org/digital-library/
      44. Kagoya M. Sumaya and Kezia H. Mkwizu (2019). Factors Influencing African Youths at Higher Education Institutions to shop Online: A study of Uganda. International Journal of Research and Methodology in Social Science. 5(1), 68-75. ISSN 2415-0371 (online), DOI: 10.5281/zenodo.3334943
      45. Kezia H. Mkwizu and Kagoya M. Sumaya (2019). Panelist Sessions and PhD studies: UTAUT Approach. International Journal of Research and Methodology in Social Science. 5(1), 49-57. ISSN 2415-0371 (online), DOI: 10.5281/zenodo.3334935
      46. Kyeyune Robert, Bernard Engotoit, Fatina Nakabonge (2019). The Mediation Effect of Instrumentality in the Relationship between Expectancy and E-Agriculture Usability in Uganda. 14th ORSEA Conference Proceedings Nov. 2018
      47. Kyeyune Robert, John Baptist Walugembe, Gorretti Byomire, Benard Engotoit and Fatinah Nakabonge (2019). Leveraging smart ICT Technologies for improving energy utilization efficiency in selected institutions in Uganda. ICTACT Journal on Management Studies. 5(2), 979- 990. ISSN 2395-1664 (Online), DOI: 10.21917/ijms.2019.0134
      48. Mlay, S.V., & Sabi, H.M. (2019). A Structural Equation Analysis of ICT based interventions on Reading Culture in Uganda accepted for publication by The Information Society DOI: 10.1080/01972243.2018.1542645
      49. Kagoya M. Sumaya & Masele John (2018). Academic safety and health requirements for ICT usage by PhD students in developing countries: A case of University of Dar-es-Salaam (Tanzania) and Makerere University (Uganda). International Journal of Education and Development using Information and Communication Technology
      50. Moya, M., Engotoit, B., & Mayoka Kituyi, G. (2018). Mediating effect of price value on effort expectancy and behavioural intentions to use mobile communication technologies by commercial farmers in uganda. ICTACT Journal of Management studies, Volume: 04, Issue: 02, ISSN: 2395-1664 (ONLINE)
      51. Mugerwa, S., Moya, M.B., & Kituyi M G. (2018). Determinants of Behavioural Intention in adoption Network Monitoring Systems. International Journal of Computing Applications Technology and Research, 7(3), 139-157, ISSN 2319-8656.
      52. Nakawoya F, Moya M, Akodo R, & Kituyi M G. (2018). Cost of Transacting Mobile Money Services, Usage of Mobile Money Services and Financial Inclusion in Uganda. ICTACT Journal on Management Science (ICTACT IJMS Journal). 2395-1664.
      53. Sabi, H.M., Uzoka, F.M.E., Mlay, S.V. (2018). Staff perception towards cloud computing adoption at universities in a developing country, Springer Education and Information Technologies. Vol 18, No. 4, https://doi.org/10.1007/s10639-018-9692-8

       

      Books and Book Chapters

      1. Kagoya M. Sumaya, Mkandawile Mashaka & Jamie Caine. (2024). The Application of Markov Chains Model in Determining the Switching Behaviour of Customers in Phone Companies in Developing World: A Study of Tanzania. In Eilu, E., Pettersson, J.S., Baguma, R., Bhutkar, G. (eds) Rethinking ICT adoption theories in the developing world. Signals and Communication Technology. Springer, Cham.https://doi.org/10.1007/978-3-031-57880-9_13, 269-283.
      2. Joseph Kizito Bada., Elizabeth Asianzu., Bonface Abima., Fatuma Nakawoya., and Maria Miiro Kafuko. (2023). The teenage reproductive and mental health education with digital games, life skills and stories. A handbook for every teenager. ISBN: 978-9913-9953-2-0. Second Edition, 2023.
      3. Kagoya M. Sumaya, & Mushi, A. R. (2022). ICT usage in supermarkets in East Africa: Benefits, challenges, and way forward. In Supermarket Retailing in Africa(pp. 70-90). Routledge.
      4. Mushi, A. R., & Kagoya, S. M. (2022). Operations research contribution to the performance of supermarkets in East Africa. In Supermarket Retailing in Africa(pp. 104-128). Routledge.

       

      Collaborations

      The Department of Applied Computing and IT strives to advance knowledge and develop practical ICT solutions that address societal challenges, promote economic growth, and enhance digital inclusion through research, collaboration, and capacity building. As a result, research has been shaped around the National Development Plan of Uganda and the Sustainable Development Goals.

       

      Strategic Research Themes

      1. Digital Transformation and Innovation
        • ICT for public service delivery (e-governance, smart cities)
        • Digital business models and entrepreneurship
        • ICT policy, ethics, and governance
        • Digital economy and fintech innovations
      2. Artificial Intelligence (AI) and Data Science
        • Machine learning and deep learning applications
        • Big data analytics for decision support
        • Natural language processing and computer vision
        • Ethical AI and responsible data use
      3. Cybersecurity and Information Assurance
        • Threat detection and prevention systems
        • Cryptography and secure systems design
        • Cybercrime, digital forensics, and privacy protection
        • Capacity building in cyber hygiene and policy
      4. Software Engineering and Systems Development
        • Agile methodologies and DevOps practices
        • Mobile and cloud-based applications
        • Human-centered systems and usability engineering
        • Open-source software adoption and customization
      5. ICT for Sustainable Development (ICT4D)
        • ICT in agriculture, health, and education
        • Technology for rural development and digital inclusion
        • Low-cost, energy-efficient computing solutions
        • ICT and climate change adaptation
      6. Networking and Emerging Technologies
        • Internet of Things (IoT) and sensor networks
        • 5G and future communication technologies
        • Edge computing and distributed systems
        • Blockchain applications beyond cryptocurrency

       

      Research Support and Collaboration Focus

      • Interdisciplinary collaboration with other Faculties in the school and beyond.
      • Partnerships with industry, government, and civil society to address real-world problems.
      • Support for faculty and student research capacity development through training, grants, and mentoring.

       

      Expected Outcomes

      • High-impact publications in reputable journals and conferences.
      • Scalable and deployable ICT solutions for key sectors.
      • Patents, prototypes, and tech startups emerging from research.
      • Enhanced research visibility and funding from local and international bodies.

      The Department of Applied Computing and IT strives to advance knowledge and develop practical ICT solutions that address societal challenges, promote economic growth, and enhance digital inclusion through research, collaboration, and capacity building. As a result, research has been shaped around the National Development Plan of Uganda and the Sustainable Development Goals.

       

      Strategic Research Themes

      1. Digital Transformation and Innovation
        • ICT for public service delivery (e-governance, smart cities)
        • Digital business models and entrepreneurship
        • ICT policy, ethics, and governance
        • Digital economy and fintech innovations
      2. Artificial Intelligence (AI) and Data Science
        • Machine learning and deep learning applications
        • Big data analytics for decision support
        • Natural language processing and computer vision
        • Ethical AI and responsible data use
      3. Cybersecurity and Information Assurance
        • Threat detection and prevention systems
        • Cryptography and secure systems design
        • Cybercrime, digital forensics, and privacy protection
        • Capacity building in cyber hygiene and policy
      4. Software Engineering and Systems Development
        • Agile methodologies and DevOps practices
        • Mobile and cloud-based applications
        • Human-centered systems and usability engineering
        • Open-source software adoption and customization
      5. ICT for Sustainable Development (ICT4D)
        • ICT in agriculture, health, and education
        • Technology for rural development and digital inclusion
        • Low-cost, energy-efficient computing solutions
        • ICT and climate change adaptation
      6. Networking and Emerging Technologies
        • Internet of Things (IoT) and sensor networks
        • 5G and future communication technologies
        • Edge computing and distributed systems
        • Blockchain applications beyond cryptocurrency

       

      Research Support and Collaboration Focus

      • Interdisciplinary collaboration with other Faculties in the school and beyond.
      • Partnerships with industry, government, and civil society to address real-world problems.
      • Support for faculty and student research capacity development through training, grants, and mentoring.

       

      Expected Outcomes

      • High-impact publications in reputable journals and conferences.
      • Scalable and deployable ICT solutions for key sectors.
      • Patents, prototypes, and tech startups emerging from research.
      • Enhanced research visibility and funding from local and international bodies.

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